Gab Mc Neil Jewelry Warranty


At Gab Mc Neil, we believe that you deserve the best jewelry, from being sustainably design to being ethically handcrafted in Montreal from precious materials such as gold, sterling silver, exotic stingray leather, glass, gemstones and diamonds. 

That's why where sure that you'll care and love your jewelry as much as we do. We believe in our designs this why we are offering a limited lifetime warranty.

Limited Lifetime Warranty

Offering a limited lifetime warranty on all of our jewelry. This warranty ensures that, when once you receive your jewelry, it is free of craftsmanship and material defects. Here are some guidelines to help ensure you get the most out of your warranty.

Is Your Piece Covered And Or Not Covered

Your jewelry is covered under warranty for any workmanship or material defects for the duration of the original owners lifetime. Beginning on the date of purchase from Gab Mc Neil. This warranty does not cover losing your jewelry, scratching,(e.g., dropping it on the floor), damaging caused by accident (e.g., bending/denting of ring or breaking/crushing of chain), abusing, neglecting and or improper use of the jewelry or not following recommended care and storage of the jewelry, unauthorized resizing/repairing, any work done by a third party and or normal wear and tear will void the warranty. Modify at your own risk

We know that accidents happen  — Don't worry: we've got your back. In order to inquire about your jewelry coverage by this warranty, contact us at +1 (888) 994-8618 | 24/7, 365 days a year with your order number and certificate of authentic number also a detailed description of the issue at hand along with photos if necessary—and we'll take care of everything!

If any craftsmanship and or material defects with your jewelry, we'll fix it. No questions asked. Note — That normal wear and tear is not covered. We want you to know that we're always here for you and for you to have the best possible experience with your Gab Mc Neil jewelry purchase.

We know how important your Gab Mc Neil jewelry is to you—and we want it to last as long as humanly possible. That's why we've created this warranty for our customers: to ensure that when something happens, we're right there by your side, ready and willing to help.

If you're jewelry has defect within 14 days of receiving it — no problem! You may return your item within that time period for a full refund.

How To Start Your Claim Processes

Warranty claims must be accompanied by proof of purchase the order number and certificate of authenticity .You must also submit photos of the damage via email is required as part of our claim review process and not used for advertising purposes unless expressly agreed upon in writing by Gab Mc Neil beforehand.

Note that you will be expected to pay 40% of the original cost of the item for repairs and/or replacements in the following cases even during the warranty term: failure or damage caused by improper use or carelessness (e.g., damaged caused by fire/water), failure or damage caused by unjustifiable repair or modification; aesthetic changes that occur from normal wear and tear (e.g., minor scratches and oxidization).

Please also note we are not responsible for any of the costs involved in the shipping of the jewelry.